Frequently Asked Questions

Everything you need to know about shopping with us.

How long will my order take to arrive?

Standard shipping typically takes 3-5 business days within Australia, while international orders can take 7-14 business days depending on your location.

What is your return policy?

We offer returns for a store credit or refund on full-priced items within 30 days of purchase, provided the items are in their original condition with tags attached.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your specific destination.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. Please contact our customer care team immediately, and we will do our best to assist before the order is dispatched.

How do I care for my linen garments?

To maintain the quality of our signature linen, we recommend a cold hand wash or a delicate cycle with mild detergent, followed by air drying in the shade.

What payment methods do you accept?

We accept all major credit cards, PayPal, and buy-now-pay-later options including Afterpay and Klarna for your convenience.